If you were notified of payment acceptance but did not receive an order confirmation email from us, please check your junk mail or spam folder first to verify that our domain email is not being blocked by spam filtering. However, if this is the case, please adjust your default spam configuration settings by manually adding ergowear.com to your list of “trusted senders” you allow and wish to receive e-mails from. If you are still experiencing issues upon updating/saving your new spam settings, please contact us to initiate an alternative means of delivery.