Can I request a refund, and how?

Refunds may be granted in the following cases:

  • Orders that have been canceled before shipment.
  • For goods that have been returned according to our return instructions. In this case, shipping and handling charges are non-refundable.

All refunds will be made to the original means of payment used. To return an item, follow the steps below:

  1. Sign in to your account.
  2. Navigate to the orders section.
  3. Select the order number you wish to return.
  4. Fill out and submit the return request form.